Being a part of the Triumph & Disaster team means being a part of a small, purpose-driven and community-oriented group that is expected to punch above its weight. A high degree of internal and external collaboration is expected of our team, as is the ability to adapt and change as we innovate and navigate the skincare landscape.


Retail Star and E-Commerce Support

Triumph & Disaster is New Zealand’s premier men’s grooming and skincare brand. Specialising in natural, locally designed and manufactured skincare solutions. T&D utilises indigenous ingredients to make bespoke,scientifically backed products that are sold around the world.

Triumph & Disaster is seeking an organised and self-motivated person to front of our Ponsonby flagship store.

is a full time role with a diverse work load. You will be responsible for;

In-store retail sales – providing a great experience for our loyal regulars
Store Merchandising
Customer service and support.
Marketing to our customer base via direct email and social media.

Additionally you will support our e-commerce team

Processing online orders for NZ and Australia.
Picking and packing of NZ and AU orders.
Management of couriers.
E-Commerce follow up customer support.


The right recruit will be fun, energetic and dependable. Someone that relishes taking responsibility, enjoys people, being part of a team and working with a motivated group.

Key skills for the role are:

Ability to sell and upsell.
Clear communication and interpersonal skills
Attention to detail
Basic computer skills.
Good time management skills.
Strong organisational skills.


This is an key role in our business and one that will keep you busy within a focused and fun environment based out of our Flagship Store in Three Lamps, Ponsonby.

If this sounds like you, apply with your resume and a brief cover letter today to